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<?xml version="1.0" encoding="UTF-8"?> <!DOCTYPE html PUBLIC "-//W3C//DTD XHTML 1.1//EN" "http://www.w3.org/TR/xhtml11/DTD/xhtml11.dtd"> <html xmlns="http://www.w3.org/1999/xhtml" xml:lang="en"> <head> <meta http-equiv="Content-Type" content="application/xhtml+xml; charset=UTF-8" /> <meta name="generator" content="AsciiDoc 9.0.0rc1" /> <title>How to report bugs</title> <link rel="stylesheet" href="../xsf.css" type="text/css" /> <script type="text/javascript" src="../asciidoc-xhtml11.js"></script> <script type="text/javascript"> /*<![CDATA[*/ asciidoc.install(); /*]]>*/ </script> </head> <body class="article"> <div id="header"> <h1><a href="../index.html">XSF</a> / How to report bugs</h1> <span id="author">Cyril Brulebois</span><br /> <span id="email"><code><<a href="mailto:kibi@debian.org">kibi@debian.org</a>></code></span><br /> </div> <div id="content"> <div class="sect1"> <h2 id="_report_it_upstream">Report it upstream</h2> <div class="sectionbody"> <div class="paragraph"><p>In most cases, it is preferrable to report the bug upstream at <a href="https://bugs.freedesktop.org/enter_bug.cgi?product=xorg">https://bugs.freedesktop.org/enter_bug.cgi?product=xorg</a></p></div> <div class="paragraph"><p>See <a href="https://01.org/linuxgraphics/documentation/how-report-bugs-0">https://01.org/linuxgraphics/documentation/how-report-bugs-0</a> for a good introduction on how to write useful bug reports. While the document is targeted at Intel graphics hardware, it is a good guideline for other vendor’s hardware as well.</p></div> </div> </div> <div class="sect1"> <h2 id="_simple_as_reportbug">Simple as reportbug</h2> <div class="sectionbody"> <div class="sect2"> <h3 id="_initial_report">Initial report</h3> <div class="paragraph"><p>Unless you know which package to report the bug against, you can report the bug against the <code>xorg</code> metapackage:</p></div> <div class="listingblock"> <div class="content"> <pre><code>reportbug xorg</code></pre> </div></div> <div class="paragraph"><p>Like most packages related to the X server, reporting a bug against this package triggers a bug script which is going to collect X-related information, be it installed packages, running kernel, X configuration, X log, and so on.</p></div> <div class="sidebarblock"> <div class="content"> <div class="paragraph"><div class="title">Note</div><p>In case this metapackage wasn’t used to install your X stack, report a bug against <code>xserver-xorg</code> instead. And if that one isn’t installed either, go for <code>xserver-xorg-core</code>.</p></div> </div></div> <div class="paragraph"><p>If a backtrace shows up in the X log, it’s much appreciated to try and get a <a href="use-gdb.html">full backtrace using gdb</a>.</p></div> </div> <div class="sect2"> <h3 id="_follow_up_with_more_info">Follow-up with more info</h3> <div class="paragraph"><p>If you reported a bug against another package and if that bug was reassigned to an X-related package, we might need more information. You can run the bug script manually and attach its output to your mail to the bug report:</p></div> <div class="listingblock"> <div class="content"> <pre><code>/usr/share/bug/xserver-xorg-core/script 3>/tmp/script.log</code></pre> </div></div> <div class="sidebarblock"> <div class="content"> <div class="paragraph"><div class="title">Note</div><p>Make sure there’s no space between <code>3</code> and <code>></code>, that’s a shell redirection.</p></div> </div></div> </div> </div> </div> </div> <div id="footnotes"><hr /></div> <div id="footer"> <div id="footer-text"> Last updated 2018-12-14 12:34:22 UTC </div> </div> </body> </html>